In the role of IT Infrastructure Manager at The Cigna Group, you will be responsible for overseeing and managing the installation, configuration, and maintenance of the company's IT infrastructure, including servers, networks, and storage systems.
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Key Responsibilities:
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Vendor Management:
- Develop and maintain strong relationships with IT vendors and service providers.
- Negotiate contracts, service level agreements (SLAs), and pricing with vendors.
- Monitor vendor performance and ensure compliance with contractual obligations.
- Resolve any issues or disputes with vendors in a timely and effective manner.
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IT Infrastructure Management:
- Ensure the infrastructure is secure, reliable, and scalable to meet the company's needs.
- Implement and manage disaster recovery and business continuity plans.
- Monitor system performance and troubleshoot issues as they arise.
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Asset Management:
- Maintain an accurate inventory of all IT assets, including hardware and software.
- Ensure proper lifecycle management of IT assets, from procurement to disposal.
- Conduct regular audits of IT assets and update records accordingly.
- Optimize the use of IT assets to maximize efficiency and cost-effectiveness.
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Project Management:
- Lead and manage IT infrastructure projects from initiation to completion.
- Develop project plans, timelines, and budgets.
- Coordinate with internal teams and external vendors to ensure successful project delivery.
- Monitor project progress and adjust plans as necessary to meet objectives.
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Team Leadership:
- Supervise and mentor a team of IT professionals.
- Provide guidance and support to team members to enhance their skills and performance.
- Foster a collaborative and positive work environment.
Qualifications:
- Minimum bachelor's degree or higher in a related field (IT, Computer Engineering)
- At least 10 years of experience in IT infrastructure management
- Professional certification in a related system
- 2 to 3 years of team management experience
Skills:
- Office Suite
- Windows servers
- Linux servers
- Log management
- Data privacy
- Regulation of insurance
- Service Management
- SLA management
What We Offer:
- Hybrid work mode
- Flexible working hours
- International exposure
- Pleasant work environment (The Cigna Group KSA has been certified as a "Great Place to Work")
Join us at The Cigna Group and be part of a team dedicated to improving health and vitality in the community.
