Boston Consulting Group (BCG) partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. As the pioneer in business strategy since 1963, BCG helps clients undergo total transformations—enabling growth, building competitive advantage, and driving bottom-line impact. With a focus on blending digital and human capabilities, BCG's diverse teams deliver solutions through management consulting, technology, design, and corporate ventures in a collaborative model that fosters significant change.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
As an IT Intern, you will be an integral part of the IT operations team, responsible for prioritizing and assisting with day-to-day IT requests and issues, managing IT assets, and supporting project implementation. Your role will involve reporting to the Local IT Manager and thriving in a fast-paced, service-oriented environment. You will apply and interpret rules and guidelines while enriching the business in line with BCG’s values.
Key Responsibilities:
- Provide on-site technology support in home and office environments across various platforms and devices (PC, Mac, iOS, Android, etc.).
- Utilize knowledge of Microsoft operating systems and Active Directory to deliver 1st/2nd line IT support.
- Troubleshoot and log technical issues received via phone calls or the IT Service Management tool, Service Now.
- Assist with documenting critical and routine technical procedures and end-user literature.
- Support video conference and telecommunications systems and assist key users as needed.
- Prepare and deploy laptops for staff, including configuring user profiles and data migration.
- Manage hardware asset tracking and inventory.
- Participate in operational projects for both global and local initiatives.
- Provide support in managing telecom services, including SIM card requests and basic troubleshooting.
What You'll Bring:
- Excellent customer service focus with strong written and verbal communication skills.
- Self-starting attitude, resourcefulness in problem-solving, and professionalism to maintain confidentiality.
- Ability to work independently and as part of a team while showing respect for others.
- Meticulous attention to detail, with the ability to adhere to established procedures and meet deadlines.
- Effective communication with both technical and non-technical stakeholders in excellent English.
- Basic knowledge of Windows 11, Windows Server, Mac OS, Microsoft Office 365, and Cloud file sharing.
- Experience with MS Teams/Zoom/WebEx, basic LAN and IP networking knowledge.
- Exposure to cloud technology and VoIP experience.
Working Conditions:
- Shared office space.
- Some lifting/moving of equipment may be required.
- Occasional weekend or early/late hours as per business needs.
Employment Type: Internship (Temporary, 24 weeks)
Location: Riyadh, Riyadh, Saudi Arabia
Application Deadline: July 13th
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, or any other characteristic protected by law.
