IT Manager

• Lead and manage a team of IT professionals, providing technical guidance, support, and mentorship to ensure the successful execution of IT initiatives.
• Management of departmental metrics including financial budgets and the team performance metrics and Key performance indicators (KPI’s).
• Oversee IT projects from inception to completion, ensuring adherence to project management best practices, and timely delivery within budget.
• Collaborate with cross-functional teams, global counterparts, and external vendors to ensure seamless integration of technology solutions and effective stakeholder management.
• Drive continuous improvement initiatives, identifying opportunities for process optimization and leveraging technological advancements to enhance operational efficiency.
• Ensure compliance with regulatory requirements, including FDA regulations, ISO standards, and other industry-specific regulations, by implementing and maintaining appropriate IT controls.
• Champion data security and privacy practices, implementing cybersecurity measures and ensuring compliance with relevant data protection regulations, protecting sensitive data and intellectual property.
• Collaborate with senior management to develop and execute the IT strategy, aligning IT initiatives with the organization's goals, and contributing to the overall success of the company.

Requirements

• Bachelor’s Degree with a minimum of 9+ years of recent experience in Information Technology or a related field.
• Experience supporting a production environment with a high degree of complexity.
• Comprehensive understanding of computer hardware and software technologies, including laptops, desktops, servers, firewalls, wireless access points, switches.
• Experience in supporting Infrastructure and application technologies used within large corporate environments such as virtualization technologies, backup & recovery technologies, Cloud Platforms (AWS, Azure, OCI), Networking, Windows Server & client Operating systems, and Active Directory Administration, InTune.
• Experience in project management within a global regulated environment, including change control and validation processes, requiring coordination with teams in multiple geographical locations and across different functional departments.
• Strong communication skills, Fluent in the English & Arabic languages (oral & written).
• Ability to build strong, effective partnerships with regional business leaders, other IT teams, support service vendors and suppliers and able to influence complex situations.
• Demonstrated ability to drive continuous improvement and innovation initiatives.
• Strong problem-solving and decision-making abilities.
• Previous industry-related experience within the medical device or healthcare industry.
• Knowledge of emerging technologies such as IoT, AI, RPA, and data analytics.