As the IT Manager for dnata Airport Operations Amsterdam, you will be responsible for leading the IT function, inclusive of strategy, delivery, and governance of IT systems and services that align with the onednata Group vision and global strategy. This role emphasizes driving process optimization, product ownership, and customer-focused services across the business while ensuring future-ready IT through effective project management, vendor management, and team management.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
In this role, you will:
- Shape the future of IT by developing and implementing a 3–5-year strategy aligned with business and Group objectives, ensuring technology is a key enabler of growth and innovation.
- Act as the IT business partner and single point of accountability for all IT matters, building strong relationships with senior stakeholders and influencing strategic investment decisions.
- Deliver results by overseeing the planning and execution of IT projects and services, ensuring they are delivered on time, within budget, and to high standards, while validating business cases and ROI with stakeholders.
- Drive operational excellence by leading service management and ensuring IT systems and infrastructure meet performance, security, and reliability standards, monitoring service levels, and driving continuous improvement.
- Lead technical design to ensure feasibility, viability, and desirability of a portfolio of products, overseeing system requirements, architecture, and technical designs.
- Manage vendors and partners by overseeing relationships, contracts, and SLAs to ensure external partners deliver value aligned with the business IT strategy.
- Champion cybersecurity by developing and maintaining policies and infrastructure and implementing data protection and risk management practices across IT operations.
- Inspire and develop teams by leading, coaching, and growing a high-performing IT function, fostering a culture of collaboration, innovation, and accountability.
- Ensure compliance and safety by upholding legal, safety, and environmental standards across all IT operations, promoting a secure and compliant working environment.
- Promote innovation by staying ahead of technology trends and identifying opportunities to improve business performance through smarter IT solutions.
Requirements
- Minimum Bachelor’s degree in IT or related field.
- 8+ years of proven experience in a large organization with a track record of leading and delivering large-scale programmes.
- 5+ years of managing large vendors that deliver technology solutions.
- Fluent in Dutch and English (spoken and written).
- Solid architectural knowledge of large-scale solutions, complex technical products, and various technical patterns and platforms.
- Proven success in transforming IT delivery across large programs to deliver value.
- Experience in technology product delivery at scale across multiple functions to meet key business objectives.
- Experience working across multiple technology domains and verticals and being in a managerial or leadership position.
- Aviation or cargo industry experience is a plus.
- Strong analytical and diagnostic skills.
- Experience with agile and traditional delivery tools (e.g., Jira, PPM) and software development/process improvement (e.g., Lean, Six Sigma).
- Able to obtain relevant security clearances.
Salary & Benefits
Our services on the ground keep the world in the air. We’re one of the largest air services providers globally, present in over 80 countries, offering expertise in ground handling, cargo, travel, and flight catering. We’re growing rapidly, searching for innovative and creative individuals to join our team of over 40,000 people. Be a part of our success story.
