IT Operations Manager, Data Center

This role involves the daily operation maintenance and service management of the computer room, balancing service quality, efficiency, cost, and safety while continuously optimizing to support departmental business operations. Key responsibilities include responding to IDC risk events, handling emergency faults, establishing cooperative relations with local government departments, and providing on-site technical support for business equipment. You will also be responsible for talent development, team culture construction, and managing the on-site operation and maintenance team.

Location: Dubai, United Arab Emirates (On-site)
Work Conditions: Full-time, On-site; Work visa support available; Relocation to Dubai welcomed

Qualifications:

• Bachelor's degree in Electrical or Mechanical Engineering
• 3+ years of experience in global large data center operations (10+MW) as a team leader managing teams of over 15 people
• Deep knowledge of Data Center IT Operations
• Functional knowledge of cloud technologies and architectures, IT service delivery principles, and best practices
• Strong problem analysis and critical thinking skills
• Familiarity with data center construction procedures
• Ability to travel domestically and internationally (25% to 50%+ at times)
• Proficient in Excel and PowerPoint
• Bilingual in Chinese is required to coordinate with the HQ in China