About the Job:
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Here’s your chance to step into the role of IT – Park Support. In this position, you'll take on key responsibilities that include:
- Provide day-to-day IT support across park operations, retail, F&B, and other business units.
- Troubleshoot and resolve hardware, software, network, and system-related issues efficiently.
- Deploy, maintain, and support IT equipment, applications, and software across the park.
- Manage and respond to IT incidents and service requests, ensuring accurate logging and timely resolution.
- Meet agreed service level agreements (SLAs) and follow IT support standards and procedures.
- Support POS, ticketing, retail, F&B, and operational systems to ensure smooth business operations.
- Communicate effectively with internal teams, service desk, vendors, and end users to provide updates and support.
- Promote excellent customer service and continuous improvement within IT support services.
About You:
- Diploma in Information Technology, Computer Science, or a related field.
- Relevant IT certifications such as MCP, MCDST, CompTIA A+, or equivalent.
- 2–3 years of experience in IT support, preferably within hospitality, theme parks, retail, F&B, or hotel operations.
- Strong troubleshooting skills for hardware, software, network, POS, retail, F&B, and ticketing systems.
- Good communication and customer service skills, with the ability to support users at all levels and work in a fast-paced operational environment.
About the Benefits:
Join a dynamic and diverse team and enjoy a comprehensive benefit package that includes competitive compensation, career development opportunities, and a collaborative work environment. There is a strong commitment to creating an empowered workforce that will help build a connected city for tomorrow. We are dedicated to attracting the brightest minds and nurturing innovative candidates who desire to make a great impact on the future.
General Information
- Location: United Arab Emirates
- Business Unit: Motiongate
- Department: Information Technology
- Experience Level: Entry Level / Junior / Fresh Graduates
- Date: Monday, November 9, 2026
- Entity: the company
