IT Senior Support Engineer - Application Support

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai, and in constantly innovating to ensure our customers 'Fly better'. Emirates Group IT thrives on the dynamic nature of technology. We are on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. As an IT Senior Support Engineer, you will be a vital part of our cutting-edge information and technology team, focusing on restoring normal IT service operations and minimizing adverse impacts on business operations.

In this role, you will:

• Ensure that the deployed architecture for infrastructure, servers, PCs, and peripherals meets service level requirements
• Identify recurring problem areas and articulate trends for root cause analysis
• Liaise with different technical teams and vendors to enhance system availability
• Analyze incidents and provide solutions to users promptly to minimize disruption
• Implement proactive maintenance on devices to prevent possible incidents

Requirements

• Degree or honors (12+3 or equivalent)
• 5+ years of experience in Information Technology
• Knowledge in designing, developing, and maintaining applications using Java, Python, React, Node.js, and modern frameworks
• Experience in optimizing database performance for Oracle, PostgreSQL, MongoDB, and Couchbase
• Ability to troubleshoot technical issues and enhance application efficiency

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary along with travel benefits, including discounts on flights and hotel stays around the world.

Feel free to apply for this exciting opportunity and become part of our thriving global team.