IT Service Desk Engineer

We are currently looking for an IT Service Desk Engineer for our Qatar operations with the following terms & conditions.

Location
Doha, Qatar

Requirements

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• Solid experience in a helpdesk or technical support environment.
• Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications.
• Familiarity with ITSM systems.
• Excellent communication and customer service skills.
• Ability to work under pressure and manage multiple tasks.
• Strong diagnostic and troubleshooting abilities.
• Ability to prioritize and resolve issues efficiently.
• Attention to detail in documenting incidents and resolutions.
• Network support experience.
• Highly organized and able to work on own initiative to complete the range of tasks required.
• ITIL Foundation certification is a plus.

Joining time frame
Immediate