About the Job:
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As an IT Supervisor, you will be responsible for assisting departments with the operation of all computer hardware and software installations and maintenance. You will serve as a secondary contact for all servicing of computer PC hardware and/or software. Key responsibilities include managing technology/asset life-cycle, ensuring necessary equipment (PCs, servers, telecom-related, etc.) is ordered and available, and overseeing disaster recovery and business continuity as it relates to technology.
Additional duties involve:
- Installing, monitoring, and maintaining telecommunications equipment including cabling.
- Providing desktop support, imaging desktops, installing new software applications, and troubleshooting hardware and software issues.
- Maintaining an inventory of all hardware and software supplies and logging service calls.
- Implementing preventive maintenance for all IT hardware and software.
- Managing the IT team in the absence of the IT Manager, including task assignment and training.
Location: Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates
Work Conditions: On-site, Full-time
Qualifications:
- Bachelor’s Degree in a related field.
- Previous hotel IT experience preferred.
- Strong guest orientation and conflict resolution skills.
- Effective problem-solving and decision-making abilities.
- Good command of spoken and written English.
Additional Information:
- Must have knowledge in LAN, Security, Wireless, IP Telephony, and various hospitality software solutions.
- Commitment to maintaining a friendly, courteous, and professional service at all times.
