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IT Supervisor

Unlock employer Dubai, United Arab Emirates Posted: 19 Feb 2025

Financial

  • Estimate: $36k - $48k*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Unspecified

Position

About the Job:

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As an IT Supervisor, you will be responsible for assisting departments with the operation of all computer hardware and software installations and maintenance. You will serve as a secondary contact for all servicing of computer PC hardware and/or software. Key responsibilities include managing technology/asset life-cycle, ensuring necessary equipment (PCs, servers, telecom-related, etc.) is ordered and available, and overseeing disaster recovery and business continuity as it relates to technology.

Additional duties involve:

  • Installing, monitoring, and maintaining telecommunications equipment including cabling.
  • Providing desktop support, imaging desktops, installing new software applications, and troubleshooting hardware and software issues.
  • Maintaining an inventory of all hardware and software supplies and logging service calls.
  • Implementing preventive maintenance for all IT hardware and software.
  • Managing the IT team in the absence of the IT Manager, including task assignment and training.

Location: Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates
Work Conditions: On-site, Full-time

Qualifications:

  • Bachelor’s Degree in a related field.
  • Previous hotel IT experience preferred.
  • Strong guest orientation and conflict resolution skills.
  • Effective problem-solving and decision-making abilities.
  • Good command of spoken and written English.

Additional Information:

  • Must have knowledge in LAN, Security, Wireless, IP Telephony, and various hospitality software solutions.
  • Commitment to maintaining a friendly, courteous, and professional service at all times.
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