IT Support Administrator (Saudi National)

HungerStation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with a mission to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide and are headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description:

• Assist in maintaining and managing IT infrastructure, including servers, networks, and storage.
• Monitor system performance and troubleshoot issues to ensure high levels of availability and security.
• Perform routine system maintenance tasks, such as software updates, patches, and backups.
• Provide first-level technical support to internal teams, diagnosing and resolving hardware, software, and network-related issues.
• Assist in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
• Monitor network and system alerts, responding promptly to potential issues.
• Document procedures, processes, and configurations for internal use.
• Collaborate with IT and operations teams to improve systems and processes.

Qualifications:

• Minimum 1-4 years of experience as an IT System/Application/Support Administrator.
• Experience in administrating and managing applications such as Microsoft Dynamic ERP and Kissflow.
• Bachelor’s degree in IT/Computer Science/Technology or a related field.
• Knowledge of Windows Servers (AD, GPO, DHCP, DNS, DFS, WSUS, RDS, Print Server, File Server).
• Experience in Google Workspace (G Suite), Okta, SailPoint IIQ, and Antivirus (Sentinel-one or Symantec EP protection).

Language Requirements:

• Proficiency in Arabic is preferred due to localization needs.

This job listing aims to attract qualified candidates who are passionate about IT support and infrastructure management. The position is located on-site in Riyadh, Saudi Arabia, and is a full-time role.