IT Support Engineer

About the job:

Job title: IT Support Engineer

Location: Jeddah, SA

Reporting to: IT Manager

About noon: noon, the region's leading consumer commerce platform, launched in Saudi Arabia and the UAE in 2017 and expanded to Egypt in 2019. The ecosystem now includes marketplaces for food delivery, quick commerce, fintech, and fashion. Noon’s mission is to ring every doorbell, every day.

What you'll do:

Team Noon comprises fast, smart, and hard-working individuals. As an IT Support Engineer, you will be responsible for your site, collaborating with the business and engineers to maintain critical infrastructure elements and provide day-to-day support. Additionally, you will have opportunities to innovate, lead projects, and contribute to a multinational team focused on high-quality results and continuous improvement.

Responsibilities:

• Manage IT infrastructure to meet performance targets and service agreements.
• Lead projects implementing new technologies to support business needs.
• Supervise a team of IT technicians.
• Perform IT audits to ensure compliance with company standards.
• Serve as a technical contact for internal and external partners.
• Provide technical support to users.
• Travel up to 25% of monthly working days.

What you'll need:

• Experience in Linux/Unix, Windows system support, and networking.
• Strong knowledge of core internet technologies.
• Team supervision and project leadership experience.
• Problem-solving, communication, and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Willingness to learn and adapt to new technologies.

Who will excel?

Ideal candidates have high standards, value hard work, and exhibit resourcefulness with a bias for action. Adaptability, a willingness to learn, and the courage to be original are essential traits for success at noon.