IT Support Specialist job in Riyadh

Position

Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Department: Talent Pool
Company: Turner & Townsend
Job Description:
- Initial meet and greet of all visitors to the IT/FM support hub.
- First point of contact for all users of the head office.
- First line assistance provision to people visiting the support hub location, including call logging for escalation purposes.
- Provision of loan equipment. Providing equipment to new joiners and collection from leavers.
- Assisting with general IT admin tasks such as new user setup, and PC builds.
- Handling incoming deliveries and providing information to the Procurement team.
- Building positive working relationships within the business.
Qualifications:
- Bachelor’s degree in IT or a related field.
- Basic understanding of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment would be useful, but not essential.
- Basic understanding of managing hardware and software assets.
- Usage of Office 365 products (MS Teams, One Drive, SharePoint etc.).
- Experience of ITIL based call management system, e.g., FreshService would be an advantage but not essential.

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