IT Support Technician, Ops Tech IT

About the Job:
At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. As an IT Technician, you will report to the IT Manager and be responsible for working closely with the business, colleagues, and remote support teams to implement and maintain IT infrastructure.

Your role will involve providing world-class service to Amazon’s customers and being the ‘face of IT’ to the business. You will be part of a multinational diverse team, delivering high-quality results and continuously seeking improvements.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Full-time, shift work may be required

Key Responsibilities:

• Ensure all IT equipment and infrastructure operate at optimal performance.
• Maintain health and safety standards in compliance with Amazon policies.
• Manage asset and inventory effectively.
• Liaise with third-party vendors to ensure efficient asset management.
• Provide technical support for site projects and initiatives.
• Conduct end-user equipment trials and testing.

Basic Qualifications:

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry-relevant certifications.

Preferred Qualifications:

• 2+ years of experience in a corporate setting supporting Windows, Mac, or Linux operating systems.

Language Requirements: Not specified.

Company: Q-Express Documents Transport
Job ID: A2821029