IT Support Technician

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity.

As an IT Technician, you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues, and remote support teams to implement and maintain infrastructure elements. You will represent the ‘face of IT’ to the Business and thrive in providing world-class service to our customers.

You will be a key part of a multinational diverse team, thrive in delivering high-quality results, and always be on the lookout for improvements. The IT Operation team supports the IT Infrastructure at each of the Amazon sites and provides IT support to our customer base.

Location
ARE, Abu Dhabi

Work Conditions

• Working in shifts (including weekends)
• Supporting occasional changes in working hours

Basic Qualifications

• CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Preferred Qualifications

• Experience troubleshooting integrated and interdependent computer systems