IT & Systems Administrator

Orbitworks is embarking on an exciting journey to simplify space missions for organizations looking to deploy physical and virtual operations in space. As the first commercial firm in the United Arab Emirates to mass-manufacture satellites, we aim to produce tens of satellites annually from our state-of-the-art 50,000-square-foot facility in Abu Dhabi.

We are seeking a skilled and versatile IT & Systems Administrator to ensure the smooth operation of our IT infrastructure, systems, and applications. This role provides a unique opportunity to shape the backbone of our internal operations in a fast-paced, high-tech environment where every improvement accelerates our mission. The ideal candidate will be highly technical, detail-oriented, and adept at solving complex IT and infrastructure challenges while fostering a culture of reliability, standardization, and continuous improvement.

Key Responsibilities:

Operational Support

• Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
• Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
• Support IT needs in lab and manufacturing/test environments.
• Escalate tickets to vendors and coordinate resolutions as necessary.

Infrastructure & Application Administration

• Scale and maintain virtualized and network infrastructure.
• Manage onboarding/offboarding in collaboration with the People team.
• Configure laptops and mobile devices using MDM solutions.
• Maintain AV systems, local IT infrastructure, and administration for key systems including Jira, Netsuite, and others.

Documentation & Compliance

• Document IT systems, processes, and policies to enhance knowledge-sharing across the organization.
• Contribute to regulatory and investigatory audits.
• Support InfoSec initiatives and infrastructure hardening efforts.

Cross-Functional Collaboration

• Partner with Test Infrastructure, Industrial Ops, People/HR and Security teams to align IT systems with organizational needs.
• Act as the point of contact for IT requirements across teams and vendors.

Must Haves:

• 6+ years of proven IT experience following industry best practices.
• Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
• Experience with SSO technologies and integrations.
• Strong troubleshooting skills and ability to work independently.
• Familiarity with Mac & Windows device management, MDM tools, and AV systems.
• Knowledge of MFA, audit readiness, and security best practices. Fluency in English and excellent communication skills.

Nice to Haves:

• Experience using Linux as a desktop operating system.
• Experience administering Atlassian tools (Confluence, Jira).
• Netsuite administration experience.
• Knowledge of industry-standard security practices and compliance frameworks.
• Familiarity with cloud platforms and scalable infrastructure.