IT & Systems Administrator

At Orbitworks, we are on a mission to make space simple for organizations looking to deploy physical and virtual missions to space. We are proud to build on Loft Orbital's heritage as the first commercial firm in the United Arab Emirates to mass-manufacture satellites, targeting to produce tens of satellites annually from our expansive 50,000-square-foot facility in Abu Dhabi.

We are currently seeking a skilled and versatile IT & Systems Administrator to ensure the smooth operation of our IT infrastructure, systems, and applications. This role is crucial in supporting our exciting journey of designing, producing, and operating cutting-edge satellites. As an IT & Systems Administrator, you will provide hands-on support to employees, manage local and cloud-based systems, and contribute to the security and scalability of our IT environment. Your expertise will help shape the backbone of our internal operations, and every improvement you implement will directly accelerate our mission. We are looking for someone who is highly technical, detail-oriented, and passionate about solving complex IT and infrastructure challenges, while fostering reliability, standardization, and continuous improvement.

About this Role:

• Operational Support

  • Provide day-to-day IT support for hardware, software, permissions, and collaboration tools.
  • Troubleshoot and maintain local networks, AV systems, and employee devices (Mac, Windows, mobile).
  • Support IT needs in lab and manufacturing/test environments.
  • Escalate tickets to vendors and coordinate resolutions as needed.

• Infrastructure & Application Administration

  • Scale and maintain virtualized and network infrastructure.
  • Manage onboarding/offboarding in collaboration with the People team.
  • Configure laptops and mobile devices using MDM solutions.
  • Maintain AV systems, local IT infrastructure, and administration of key systems including Jira, Netsuite, and others.

• Documentation & Compliance

  • Document IT systems, processes, and policies to improve knowledge-sharing.
  • Contribute to regulatory and investigatory audits.
  • Support InfoSec initiatives and infrastructure hardening efforts.

• Cross-Functional Collaboration

  • Partner with Test Infrastructure, Industrial Ops, People/HR, and Security teams to align IT systems with organizational needs.
  • Act as the point of contact for IT requirements across teams and vendors.

Must Haves:

• 6+ years of proven IT experience following industry best practices.
• Strong understanding of corporate networking (LAN/WAN, VPN, firewalls).
• Experience with SSO technologies and integrations.
• Strong troubleshooting skills and ability to work independently.
• Familiarity with Mac & Windows device management, MDM tools, and AV systems.
• Knowledge of MFA, audit readiness, and security best practices. Fluent in English with excellent communication skills.

Nice to Haves:

• Experience using Linux as a desktop operating system.
• Experience administering Atlassian tools (Confluence, Jira) and Netsuite.
• Knowledge of industry-standard security practices and compliance frameworks.
• Experience with cloud platforms and scalable infrastructure.