IT Systems Administrator

the company is the DeFi ecosystem building financial freedom for everyone. Our products empower users and builders to trade, hold, and track digital assets, ensuring comprehensive security and an intuitive user experience. the company protocols and APIs provide core infrastructure across the DeFi industry and beyond.

We are seeking an IT Systems Administrator to join our globally distributed team. This critical role involves managing user access and ensuring our internal IT systems (including OKTA, Jamf Pro, Google Workspace, GMail, JIRA, Confluence, and more) operate smoothly and securely. The position initially reports to the DevOps team and may transition into a dedicated IT department as our company scales.

Responsibilities:

• Platform Administration: Manage the advanced configuration and optimization of Jira projects, workflows, and Confluence environments to enhance team collaboration.
• Access Control: Administer user permissions and authentication for core systems, maintaining strict security controls.
• Asset Management: Oversee administration of hardware and software assets using MDM and Identity Management tools such as Jamf Pro.
• Systems Support: Provide end-to-end maintenance for approximately 80 different IT systems and act as the primary contact for technical issue resolution.
• Compliance & Security: Support the implementation of ISO27001 and SOC2 frameworks by aligning operational practices with documented security policies.
• Audit Readiness: Collaborate with security teams to provide evidence for audits and maintain comprehensive documentation for configurations and onboarding.
• Cross-Functional Alignment: Work with HR, DevOps, and Security departments to streamline processes and adapt IT functions to evolving organizational needs.

Requirements:

• Deep knowledge of JIRA administration, including advanced workflow configuration, custom fields, permission schemes, and automation.
• Experience administering identity and access management platforms (e.g., OKTA) and collaboration suites (Google Workspace).
• Familiarity with Confluence and other Atlassian tools.
• Understanding of basic security, data protection, and compliance principles, especially related to ISO27001 and SOC2.
• Detail-oriented, organized, and proactive problem-solving skills.
• Proven ability to communicate effectively within a remote, cross-functional team environment.

Skills:

• Atlassian Expertise: Advanced proficiency in Jira and Confluence administration, including complex workflow design and project tailoring.
• Identity & Access Management (IAM): Skilled in managing OKTA, Google Workspace, and MDM solutions such as Jamf Pro.
• Compliance Frameworks: Practical knowledge of ISO27001 and SOC2 standards.
• Technical Troubleshooting: Strong ability to diagnose and resolve issues across diverse IT systems.
• Process Optimization: Continuous improvement mindset focused on streamlining workflows.
• Technical Writing: Capable of developing thorough documentation and reports.
• Stakeholder Collaboration: Excellent interpersonal skills for working effectively with diverse teams.

Languages: Not specified.

Why You'll Love Working with Us:

• Join a young, creative team in a supportive environment.
• Open to new ideas — pitch your vision and make it happen.
• Competitive pay that matches your skills and experience.
• Be part of a company shaping the future of DeFi.
• Unlimited vacation days.
• Fully compensated for your work gear.