About the Job:
As an IT Systems Engineer, you will play a key role in designing, implementing, administering, and supporting enterprise storage solutions while enhancing the efficiency and reliability of Windows environments across the organization. The position requires proactive engagement in application development projects, resolution of technical issues, and compliance with security policies, all aimed at ensuring stable performance and continuous improvement of the Windows infrastructure.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Job Responsibilities:
- Design, implement, administer, and support enterprise storage solutions.
- Lead and participate in key process improvements for all Windows environments across the organization.
- Support application development teams throughout project lifecycles.
- Troubleshoot and resolve hardware and software issues, including enterprise data servers.
- Ensure compliance with established policies, standards, licensing agreements, and configuration guidelines for Windows servers.
- Define and perform system backups and recovery procedures to ensure stable performance in the storage environment through performance monitoring and tuning.
- Monitor system performance; provide statistics and reports.
- Recommend and execute modifications to the Windows Infrastructure, including Exchange, VMWare, and IIS to enhance efficiency, reliability, and performance.
- Establish and implement policies and procedures to ensure Windows system security.
- Set and adhere to project deadlines, proactively managing communications with peers and management.
- Stay current on new products, services, protocols, and standards in the IT field.
- Develop and maintain Disaster Recovery procedures for the Windows infrastructure.
- Create and maintain documentation related to the Windows infrastructure and supported applications.
- Review and deploy new Windows service packs, hot fixes, system updates, and vendor-supplied patches.
- Maintain and support the Enterprise Backup environment.
- Additional duties as assigned.
Skills, Knowledge, Abilities:
- Proficiency in multiple Windows Server platforms, IIS, Exchange Server, and VMWare across various architectures.
- Experience in installing, configuring, and maintaining complex Windows-based systems.
- Knowledge of Active Directory design, migration, setup, and implementation.
- Familiarity with Microsoft Office 365 and Exchange Online.
- Competence in Microsoft Active Directory Federated Services.
- Ability to work independently and collaboratively within a team.
- Strong analytical skills and capability to prioritize multiple projects simultaneously.
- Excellent written and verbal communication skills.
- Organized and detail-oriented, with strong project management skills.
- Current driver’s license and/or passport required.
- Willingness to work overtime as necessary.
Qualifications:
- Bachelor's degree in Computer Information Systems (CIS) or equivalent education and work experience.
- 5-7 years of experience in supporting an enterprise systems environment.
- Ability to travel 10% of the time.
Work Conditions:
On-site, Full-time
Additional Information:
Black Box is a leading technology solutions provider, dedicated to accelerating customers’ business success through strong relationships and continuous growth in knowledge. We are committed to delivering high-value products and services while maintaining a workplace culture of innovation, transparency, and respect. Black Box is an equal opportunity employer.
