The company is the DeFi ecosystem building financial freedom for everyone. Our products enable users and builders to trade, hold, and track digital assets with self-custody, comprehensive security, and an intuitive user experience to realize the potential of true crypto ownership. Our protocols and APIs provide core infrastructure across the DeFi industry and beyond.
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We are seeking an IT Administrator to join our globally distributed team. This role is critical in managing user access and ensuring our internal IT systems (OKTA, Jamf Pro, Google Workspace, Gmail, JIRA, Confluence, and more) run smoothly and securely. Initially reporting into the DevOps team, the position may transition into a dedicated IT department as our company continues to scale.
Responsibilities:
- Platform Administration: Manage the advanced configuration and optimisation of JIRA projects, workflows, and Confluence environments to ensure efficient team collaboration.
- Access Control: Administer user permissions and authentication for core systems, including OKTA and Google Workspace, while maintaining strict security controls.
- Asset Management: Oversee the administration of hardware and software assets using MDM and Identity Management tools like Jamf Pro.
- Systems Support: Provide end-to-end maintenance for approximately 80 different IT systems and act as the primary point of contact for technical issue resolution.
- Compliance & Security: Support the implementation of ISO27001 and SOC2 frameworks by aligning operational practices with documented security policies.
- Audit Readiness: Collaborate with security teams to provide evidence for audits and maintain comprehensive documentation for configurations and onboarding.
- Cross-Functional Alignment: Partner with HR, DevOps, and Security departments to streamline processes and adapt IT functions to evolving organisational needs.
Requirements:
- Deep knowledge of JIRA administration, including advanced workflow configuration, custom fields, permission schemes, and automation.
- Experience administering identity and access management platforms (e.g., OKTA) and collaboration suites (Google Workspace).
- Familiarity with Confluence and other Atlassian tools.
- Understanding of basic security, data protection, and compliance principles, especially related to ISO27001 and SOC2.
- Detail-oriented, organized, and proactive approach to problem-solving.
- Proven ability to communicate effectively within a remote, cross-functional team environment.
Nice to Have:
- Exposure to DevOps principles and CI/CD pipelines.
- Previous involvement in compliance-related projects or audits (ISO27001, SOC2).
- Startup or fast-paced technology company experience.
Why You'll Love Working With Us:
- Join a young, creative team in a fast-paced and supportive environment.
- We’re open to new ideas; if you’ve got a vision, pitch it and make it happen.
- Enjoy competitive pay that matches your skills and experience.
- Be part of a company that’s shaping the future of DeFi.
- Take time when you need it — we offer unlimited vacation days.
- Get fully compensated for your work gear; we’ll set you up for success.
