IT Technical Support Consultant

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. We work with clients across real estate, infrastructure, energy, and natural resources, transforming challenges into opportunities and complexities into successes. Our offerings include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero, and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm.

We are looking for an IT Technical Support Consultant to provide day-to-day support to all staff, which includes call logging, troubleshooting, and IT administration tasks (such as new user setup, password resets, and PC builds). Responsibilities will also encompass supporting the IT environment, assisting on various projects, and ensuring the integrity of systems, networks, and other devices.

Essential Skills:

• Excellent interpersonal and PC support skills
• User & Server Administration
• Active Directory & Azure AD
• MS Windows 10 Enterprise
• MS 365 including Exchange online, Office, Endpoint manager

Core Technical Experience:

• Minimum three years of hands-on, remote, and telephone IT support experience
• Experience in user administration and Microsoft Exchange 365
• Proficient in LAN, WAN, and VPN troubleshooting
• Familiarity with Office 365 products (MS Teams, OneDrive, SharePoint), Anti-virus (MS Defender), Veritas BackupExec
• Ability to deploy images/software through Intune/SCCM
• Basic understanding of managing hardware and software assets

Core Behavioral Skills:

• Strong interpersonal skills and ability to communicate clearly with users
• Customer-focused and comfortable in a fast-paced environment
• Good organizational skills with the ability to manage and prioritize workload

If you're interested in joining a dynamic team that values professionalism, quality, and continuous improvement, we welcome your application.