ITIL Project Manager

The ITIL Project Manager will be responsible for analyzing current operational processes to identify inefficiencies and areas of improvement. Key responsibilities include:

• Developing and implementing process improvement strategies utilizing methodologies such as Lean, Six Sigma, or Kaizen.
• Collaborating with cross-functional teams to design and document new processes and workflows.
• Monitoring process performance metrics and preparing regular reports for management.
• Conducting training sessions for staff on new processes and best practices.
• Facilitating workshops and meetings to gather input from stakeholders and fostering a culture of continuous improvement.
• Ensuring compliance with industry standards and regulations in all process implementations.
• Managing change initiatives related to process improvements, including communication plans and stakeholder engagement.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
Language Requirements: Not specified.