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ITSM Developer

Unlock employer Doha, Qatar Posted: 20 Nov 2025

Financial

  • Estimate: $40k - $60k*
  • Zero income tax location

Accessibility

  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

We are currently looking for an ITSM Developer for our Qatar operations with the following terms & conditions.

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Location
Doha, Qatar

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • Hands-on experience with at least one ITSM platform (preferably Ivanti).
  • Strong knowledge of APIs, REST, SOAP, web services, and integration patterns.
  • Experience with scripting languages (JavaScript, Python, PowerShell, or similar).

Key Responsibilities

  • Design, develop, and maintain integrations between ITSM tools (Ivanti, ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.).
  • Configure and develop APIs, web services, and middleware components to support ITSM processes.
  • Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements.
  • Develop and customize workflows, business rules, and automation scripts within the ITSM platform.
  • Ensure integrations adhere to data quality, performance, and security standards.

Work Conditions
Joining time frame: 2 weeks (maximum 1 month)

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