Java Production Support Engineer

About the Job
Join Virtusa and be part of a dynamic team working on leading Digital Transformation programs across the Middle East. We are one of the fastest-growing IT Services companies, serving a diverse client base in the UAE, KSA, Qatar, and Oman. Our focus spans various sectors including Banking and Financial Services, Travel, Telecom, and Enterprises. Our partnerships with clients have garnered us recognition and awards from industry analysts like Gartner and IDC.

At Virtusa, we prioritize teamwork, quality of life, and professional development. Our commitment to your growth is reflected in our collaborative environment that emphasizes exciting project opportunities and access to cutting-edge technologies.

Role: Production Support Engineer

Skills Required:

• Strong knowledge of Core Java/J2EE
• Familiarity with Unix and Windows OS
• Experience with Oracle, including PL/SQL
• Understanding of functional specifications and design documents
• Exposure to the banking domain

Responsibilities:

• Engage in Production Support and root cause investigations, recommending actions for permanent fixes and potential workarounds.
• Implement proactive methods for identifying issues and possess proficiency in Incident Management, Problem Management, Change Review, and Deployments.
• Work with GraphQL and adhere to CI/CD principles, troubleshooting issues in a distributed services ecosystem.
• Understand containerization technologies, particularly Docker and Kubernetes.
• Familiarity with API gateway integrations (e.g., 3Scale) and authentication mechanisms (e.g., Single-Sign-on, JWT, oAuth).
• Expert knowledge of task/message queues, including AWS, Microsoft Azure, Pushpin, and Kafka.
• Proficient in writing tested, idiomatic, and documented JavaScript, HTML, and CSS.

This role offers a unique opportunity to contribute to innovative projects while working in a supportive and growth-oriented environment.