Junior Client Partner - Dubai

About the Role
The company’s Growth Accounts pillar is responsible for the development of EMEA's broad client base outside the region's top strategic accounts: brand advertisers ranging from established mid-tier spenders through to newly onboarded relationships, representing one of the company’s largest sources of future strategic accounts.
As a Junior Client Partner in Growth Accounts: EMEA, you will join the Dubai hub as an early-career member of the team. You will support a defined set of clients, working alongside a Senior Business Director and under the direct guidance of your Group Director. Your role will involve helping to retain and grow these accounts while building the commercial skills and client relationships to progress into a full Client Partner role.
Many Growth Accounts relationships are still being built, providing an excellent opportunity for learning. You will gain hands-on exposure to how the company’s footprint expands from a single point of entry into a multi-product partnership. Your focus will be to understand each client's business, identify where the company can add more value, and present well-researched ideas to your Group Director and the wider team.
You will support day-to-day account management, which includes preparing for client meetings, maintaining accurate account plans and pipeline records, tracking renewals and opportunities, and building relationships with day-to-day client contacts.
Your growth in this role will be measured by how quickly you develop and the quality of your contributions, which encompass the accuracy and timeliness of your account and pipeline management, the quality of client preparation and follow-up, the opportunities you identify and help to progress, and your increasing ownership of your accounts.
This role reports to a Senior Business Director and is based in the company’s Dubai hub, with travel to clients and colleagues in the region as needed.

Responsibilities

• Support a Senior Business Director and Group Director in managing a portfolio of Growth Accounts clients as the day-to-day point of contact for client queries and operational requests.
• Take ownership of a small number of smaller or newly onboarded accounts, building experience with guidance from your Senior Business Director.
• Contribute to account plans for clients in your portfolio by gathering data and insight, and flagging opportunities to expand product adoption and grow share of client investment.
• Help track revenue, renewals, and pipeline across accounts, raising any risks or concerns with your Senior Business Director early.
• Prepare for client meetings and business reviews by compiling performance data, drafting materials, and agreeing on clear objectives with your manager beforehand.
• Attend client meetings, take clear notes, and follow up promptly on actions and commitments.
• Build relationships with day-to-day client contacts, such as marketing and campaign managers, and gradually widen your network within each account.
• Support collaboration with the agencies that manage client media, ensuring the company’s positioning is consistent on both the client and agency side.
• Identify early signs of upsell, cross-sell, or account risk, presenting them to your Group Director with supporting evidence.
• Collaborate with colleagues in Agency Partnerships, Product Solutions & Enablement, and other teams to resolve client needs and share learnings.
• Maintain accurate and up-to-date account and pipeline records in Salesforce for reliable visibility into account health.
• Build your knowledge of the company’s products and the wider digital advertising ecosystem through training, shadowing, and regular feedback.
• Participate in client and industry events, learning from senior colleagues as you build your professional profile.
• Embody the company’s PACT values: proactive, accountable, collaborative, and transparent with clients and colleagues alike.
• Occasionally travel to meet clients and colleagues in person, in Dubai and the wider region.

Requirements

• 1-3+ years of experience in digital media, adtech, or a client-facing role such as account management, client services, sales support, or media operations.
• A genuine interest in digital advertising and a developing understanding of programmatic, brand safety, measurement, and verification.
• Existing regional experience is required.
• Strong written and verbal communication skills and confidence engaging with clients at the manager level.
• Good organization and attention to detail, with a systematic approach to tracking tasks, commitments, and opportunities.
• A proactive attitude and a willingness to learn, ask questions, and act on feedback.
• A collaborative approach to working with colleagues across product, agency partnerships, and other teams.
• Some exposure to working with agency partners is helpful but not essential.
• Bachelor's degree or comparable experience.
• Proficient in MS Office and Google Suite; Salesforce experience is a plus.
• Occasional travel may be required.
• Based in Dubai, hybrid setup with a minimum of 3 days in the office.

The successful candidate’s starting salary will be determined based on various factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers. This role will also be eligible for bonus/commission (as applicable), equity, and benefits.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re unsure that you meet every requirement, apply anyway!