Roles in this job family design, solution, deploy, migrate, manage, and change infrastructure services, including End User Services across all related technologies such as servers, storage, mainframe, networks, Active Directory, SAP basis, public clouds, private clouds, datacenter technologies, containers, middleware, databases, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services, and Technical Service Desk.
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Responsibilities:
- Offer foundational technical support in infrastructure services, providing assistance in routine tasks.
- Assist with infrastructure projects and assignments.
- Participate in basic monitoring and routine troubleshooting of infrastructure systems.
- Collaborate with team members to address infrastructure challenges and daily operational tasks.
- Support the creation and maintenance of infrastructure documentation.
- Develop and improve technical skills through on-the-job experience.
- Show eagerness to learn and gain expertise in infrastructure services.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, at least 1 year of relevant work experience.
- Proven experience in infrastructure technology analysis.
- Proficiencies in data analysis and technical knowledge.
- A commitment to continuous learning and staying updated with industry knowledge and technology.
Other Qualifications:
- An advanced degree in a relevant field is a plus.
- Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are advantageous.
Work Environment:
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while providing flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
