About
As part of the customer account team, a Junior Solution Architect at the company is a technical person who collaborates with customers and helps them to be successful by using the company's products and services. The role involves understanding customers’ challenges and requirements and addressing them with the company's technologies and solutions.
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What you will do
During your first year as a Junior Solution Architect, you’ll participate in the FASTER Program, a comprehensive 12-month onboarding and development program designed to provide you with the deep technical knowledge, customer engagement skills, and industry insights needed to excel. You'll gain hands-on experience with the company's portfolio, learn from seasoned experts, and contribute to real-world customer solutions from day one. Through this experience, you will:
- Learn about the company and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services
- Build a strong support network of peers, managers, mentors, and other team members
- Develop technical skills in the company's portfolio that span Cloud, Automation, and AI solutions by completing training programs and attaining industry-recognized certifications
- Apply your technical skills as you engage in meaningful customer interactions, experiences, and job shadowing opportunities
- Shadow and assist more experienced Solution Architects as they deliver proof of value to customers and partners through presentations, demonstrations, workshops, and pilot projects
- Gain understanding of the processes and tools associated with enterprise-level solution architecture
- Support the Sales organization’s goals to deliver customer business value and increase sales pipeline and revenue
What you will bring
- Passion and curiosity for open source technology and a desire to build a career within the Tech industry
- Strong technical skills in computer science, IT, AI, or related fields gained through university programs or certificates
- Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project
- Direct experience with any of the company's products like Enterprise Linux or OpenShift is also preferred
- Effective communication (written and verbal) and presentation skills
- Full professional proficiency in written and spoken English and Arabic
- Willingness to travel to customer sites depending on assignments and to work both in-person from a Dubai office location and remotely
Work Conditions
You will have the opportunity to work both in-person from a Dubai office location and remotely.
