As a Systems Engineer, you will play a central role in the successful implementation of customer projects by managing the software server infrastructure and ensuring seamless integration between automation hardware and third-party systems. You will act as the technical lead throughout the project lifecycle and collaborate closely with internal teams, customers, and external vendors.
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Your Collaboration:
- Advise customer teams on the required server infrastructure and act as the subject matter expert for software systems and integration.
- Install and integrate internal systems and third-party interfaces, including HL7, SQL, and scripting-based solutions.
- Deploy software updates and upgrades to customer environments as needed.
- Collaborate with Project Managers and Site Installation Managers to ensure seamless connectivity between automation hardware and server infrastructure.
- Lead the setup and programming of labeling systems according to best practices.
- Support Sales and Service teams in EMEA and APAC with effort estimates and scope definitions for special projects.
- Work closely with technical product teams and Technology Centers to develop and refine deployment standards and software best practices.
Your Competence:
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or 5+ years of relevant experience in healthcare software deployment or customer support.
- Familiarity with healthcare interface standards (e.g., HL7) and integration engines such as Mirth Connect or Rhapsody.
- Strong problem-solving and troubleshooting skills with the ability to understand complex system integrations and data flows.
- Experience with Microsoft SQL for querying and data manipulation.
- Proficient in scripting or programming languages such as JavaScript, Bash, Ruby, or Python.
- Skilled in installing, configuring, and supporting Windows Workstation, Windows Server, Microsoft SQL Server, and Linux applications.
- Familiar with support tools like SecureLink, BeyondTrust, GitHub, Slack, and Microsoft Office Suite.
- Willingness to travel within the EMEA region for team collaboration and customer project support.
Desirable, but Not Essential:
- Experience with Crystal Reports or similar SQL reporting tools.
- Experience with troubleshooting IT infrastructure including networks and VPNs.
Language Requirements: None specified.
Company Commitment:
At Swisslog Healthcare, we are committed to using automation to enhance hospital and healthcare facility operations. With 1,200 dedicated employees in over 3,500 facilities globally, we aim to relieve the burden on healthcare staff and improve patient care. Join us to help shape the future of healthcare systems.
