We are seeking a highly strategic and commercially minded Key Account Manager to manage and grow our key retail partnerships. The ideal candidate will have a proven track record in the FMCG sector, with strong negotiation skills, excellent business acumen, and the ability to build and maintain long-term relationships with senior stakeholders.
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Responsibilities
- Leads the development and execution of strategic account plans for high-value clients, ensuring alignment with overall business objectives and driving long-term growth for the company.
- Serve as the main point of contact for key accounts, ensuring long-term partnership and fostering relationship and satisfaction.
- Develop and implement annual business plans aligned with the company's sales and marketing strategies.
- Drive revenue growth, market share, and profitability within assigned accounts.
- Manage sales forecasts, budgeting, and reporting to ensure accurate and strategic planning.
- Work closely with Cross Functional Teams such as Marketing, Supply Chain & Finance to deliver customer-centric solutions.
- Monitor the field execution of the agreed channel plans regarding visibility, price, and promotions.
- Manage trade marketing budgets and promotional spending with a strong return-on-investment (ROI) mindset.
Requirements
- Bachelor's / Master’s Degree in Business Administration, Marketing, Sales, or equivalent.
- Minimum 5+ years of experience in areas such as Account Management, Client Relationship Management, or Business Development.
- Preferred Industry: FMCG/Beauty & Personal Care/Consumer Electronics & Appliances.
- Languages: Proficient in English & Arabic.
- Exceptional negotiation, persuasion, and influencing skills, with a track record of achieving mutually beneficial outcomes.
- Strong financial acumen and the ability to analyze sales data, market insights, and promotional effectiveness.
- Excellent verbal and written communication skills for building relationships and presenting information.
- Proficiency with CRM software (e.g., Salesforce), Microsoft Office Suite, and sales forecasting tools.
Work Conditions
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
