In the company's Electrophysiology (EP) Division, we are advancing the treatment of cardiac rhythm disorders through innovative technologies and strong clinical partnerships. Our EP business works closely with healthcare professionals to improve patient outcomes through education, evidence-based solutions, and long-term strategic collaboration across regions.
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The role of Key Account Manager, based in Dubai, manages large accounts/situations as a business partner with a long-term perspective. S/he is responsible for building and maintaining solid relationships with key customers, with a focus on increasing market share and revenue generation within the territory for the company's full EP product range of disposables, software, and capital equipment.
Responsibilities
- Provides Technical & Clinical Electrophysiology support to Physicians
- Builds partnership and strong relationship with a long-term focus
- Interacts with purchasing groups, administration, and key decision makers in centers
- Collaborates with patient/physician associations, governmental bodies, and local political networks
- Coordinates with Regional Sales Managers to identify sales opportunities and manage sales funnel
- Utilizes data and reports (PowerBI, SalesForce…) to derive insights and drive the business
- Works with the Country Manager and Financial Controller to identify Margin Improvement Plans and action them
- Builds offers with a 360° vision, including full portfolio deals, services, and out-of-the-box thinking
- Negotiates with centers and influences decisions
- Understands future R&D roadmap and anticipates future product entries
- Maintains strong up-to-date technical knowledge of relevant therapies, products, clinical practices, and regulatory requirements
General Expectations
- Timely reports to RSM and completes all administrative tasks accurately and on time
- Delivers the company's message as a strong company and EP Ambassador
- Ensures all company's Quality Procedures are followed and adheres to technical, clinical, and ethical standards
Requirements
- Education: Preferably Master's degree in Sales, Marketing, or Finance, or strong proven track record in sales
- Experience: At least 3-5 years of experience in an Electrophysiology (EP) clinical/sales role, preferably in the Gulf region
- Very strong negotiation skills with ability to use facts to influence decisions
- Good analytical skills and ability to work with several functions (sales, legal, finance, etc.)
- Fluent in English
- Advanced personal computer skills including MS Excel, Word, Outlook, and Power Point
Work Conditions
- Work Shift: Standard
- Travel: Not specified
Location
United Arab Emirates > Dubai: One JLT Jumeirah Lakes Towers, Level 1
