The company is seeking a senior, relationship-driven Key Accounts Manager who possesses an existing portfolio of enterprise and/or government accounts in Saudi Arabia. The ideal candidate will have the ability to independently generate, manage, and expand long-term client relationships. This role is perfect for a professional who acts as a trusted advisor to clients, owns strategic accounts end-to-end, and consistently drives revenue across Cybersecurity, Managed Services, Cloud, and Enterprise IT solutions.
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Location: Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time
Key Responsibilities:
- Bring and onboard existing key accounts and active client relationships within the Saudi Arabian market.
- Own and manage a portfolio of enterprise and government accounts, ensuring long-term engagement and revenue growth.
- Act as the primary point of contact for assigned accounts, managing relationships at C-level, CIO, CISO, and IT leadership levels.
- Identify upsell and cross-sell opportunities across various services including Cybersecurity, Managed IT Services, Cloud & Infrastructure solutions, and Enterprise IT consulting.
- Lead account strategy, planning, and execution to maximize account value and retention.
- Manage the full commercial lifecycle including negotiations, renewals, contracts, and expansions.
- Collaborate with pre-sales, technical, and delivery teams to design and deliver tailored solutions for key clients.
- Develop account growth plans, revenue forecasts, and pipeline reports using CRM tools.
- Ensure high client satisfaction, service delivery alignment, and long-term partnership development.
- Represent the company in executive meetings, industry forums, and client engagements across KSA.
Required Qualifications & Experience:
- Bachelor’s degree in Business, IT, Marketing, or a related discipline.
- 5+ years of experience in Key Account Management or Enterprise IT Services sales.
- Proven ability to bring and manage existing accounts within the Saudi Arabian market.
- Strong background in selling and managing cybersecurity solutions, managed services, and cloud & IT infrastructure offerings.
- Demonstrated success in handling enterprise-level or government sector accounts in KSA.
- Deep understanding of Saudi procurement processes, contracts, and stakeholder dynamics.
- Established network and long-term relationships within Saudi enterprises, government entities, or large organizations.
- Excellent relationship management, negotiation, and communication skills.
- Ability to work independently with minimal supervision and deliver consistent revenue growth.
- Experience working with system integrators, MSPs, or IT service providers is highly preferred.
- Fluency in Arabic and English is highly desirable.
