KSA SOC Manager

About the Job
In this exciting role, you will be responsible for the continued success and day-to-day operations of IBM MSS’s KSA Security Operations Center. You will lead, drive, and ensure client delivery for SOC services and will be responsible for the sustainment of the SOC functions within the larger Managed Security Services organization. This position requires experience in managing projects and personnel, along with exposure to SIEM, EDR, SOAR, XDR, and Threat Intelligence tools and concepts. You are a highly driven self-starter who brings a sense of ownership and a growth mindset to our overall operations.

Key Responsibilities

• Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
• Drive execution of daily, weekly, and monthly metrics for statistical threats and KPIs.
• Mentor and guide SOC leads and analysts, performing knowledge transfer to other teams as required.
• Ensure that Standard Operating Procedures are being created and followed by the team.
• Creation of reports, dashboards, and metrics for SOC operations and presentations for internal and external stakeholders.
• Ensure compliance to Service Level Agreements (SLA), process adherence, and process improvement to achieve operational objectives and mitigate threats.
• Oversee incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.

Requirements

• Prior experience with SOC management functions such as team management, shift/roster management, capacity planning, and queue management.
• Experience as a manager or Team Lead is required.
• Familiarity with local KSA regulations and mandates from NCA, CITC, and SAMA, including the NCA MSOC National Policy & Regulatory Framework.
• CISSP or other industry-recognized security certifications (e.g., SANS GSOC, GMON, GSOM, GCIH) is preferred.
• Experience in a Global/Regional Managed Security Services environment is a plus.

Location
Riyadh, SA

Employment Type
Full-Time