About the Job
In this exciting role, you will be responsible for the continued success and day-to-day operations of IBM MSS’s KSA Security Operations Center. You will lead, drive, and ensure client delivery for SOC services and will oversee the sustainment of SOC functions within the larger Managed Security Services organization. The role requires experience in managing projects and personnel, as well as familiarity with SIEM, EDR, SOAR, XDR, and Threat Intelligence tools and concepts. You are expected to bring a sense of ownership and a growth mindset to operations, with prior experience in SOC management functions such as team management, shift/roster management, and capacity planning.
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Key Responsibilities
- Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
- Drive execution of daily, weekly, and monthly metrics for statistical threats and KPIs.
- Mentor and guide SOC Leads and Analysts, and perform knowledge transfer to other teams as required.
- Ensure that Standard Operating Procedures are created and followed by the team.
- Create reports, dashboards, and metrics for SOC operations and presentations for internal and external stakeholders.
- Ensure compliance with Service Level Agreements (SLA), process adherence, and process improvement to achieve operational objectives and mitigate threats.
- Manage incident identification, assessment, quantification, reporting, communication, mitigation, and monitoring.
Requirements
- Experience as a manager or Team Lead is required.
- 50% of the time focused on team management and process assurance/development.
- 20% on reporting and SLA review.
- 20% on incident response and escalation support.
- 10% on mentoring and training SOC staff.
Preferred Qualifications
- Familiarity with local KSA regulations & mandates from NCA, CITC, and SAMA, including the NCA MSOC National Policy & Regulatory Framework.
- CISSP or other industry-recognized security certifications like SANS GSOC, GMON, GSOM, GCIH.
- Experience in a Global/Regional Managed Security Services environment is a plus.
Key Job Details
- Role: KSA SOC Manager
- Location: Riyadh, SA
- Category: Consulting
- Employment Type: Full-Time
- Travel Required: No Travel
- Contract Type: Regular
- Company: IBM Middle East FZ-LLC Saudi Arabia Branch
- Req ID: 729659BR
Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, let's talk!
