About the Job
In this exciting role, you will be responsible for the continued success and day-to-day operations of IBM MSS’s KSA Security Operations Center (SOC). You will lead, drive, and ensure client delivery for SOC services and will be responsible for the sustainment of the SOC functions within the larger Managed Security Services organization. As a highly driven self-starter, you bring a sense of ownership and a growth mindset to our overall operations.
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Your Role and Responsibilities
- Lead and manage a 24x7x365 Security Operations Center providing technical oversight.
- Drive execution of daily, weekly, and monthly metrics for statistical threats and KPIs.
- Mentor and guide SOC Lead and Analysts, including performing knowledge transfer to other teams as required.
- Ensure that Standard Operating Procedures (SOPs) are being created and followed by the team.
- Create reports, dashboards, and metrics for SOC operations and presentations for internal and external stakeholders.
- Ensure compliance with Service Level Agreements (SLA), process adherence, and process improvements to achieve operational objectives and mitigate threats.
- Identify, assess, quantify, report, communicate, mitigate, and monitor incidents.
Requirements
- Experience in project and personnel management, as a manager or higher-level Team Lead.
- Exposure to Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Security Orchestration, Automation and Response (SOAR), Extended Detection and Response (XDR), and Threat Intelligence tools and concepts.
- Prior experience with SOC management functions such as team management, shift/roster management, capacity planning, and queue management.
- 50% of the time focused on team management and process assurance/development.
- 20% of the time dedicated to reporting and SLA review.
- 20% of the time for incident response and escalation function support and guidance.
- 10% of the time for mentoring and training SOC staff.
Preferred Technical and Professional Expertise
- Familiar with local KSA regulations and mandates from NCA, CITC, and SAMA, including the NCA MSOC National Policy & Regulatory Framework.
- CISSP or other industry-recognized security certifications like SANS GSOC, GMON, GSOM, GCIH.
- Experience in a Global/Regional Managed Security Services environment is a plus.
If you are ready to lead in this new era of technology and address some of the world’s most challenging problems, we encourage you to apply.
