Welcome to the company. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.
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Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.
About the Role
The VisualfabRIC Administrator is responsible for the administration, governance, and day-to-day operation of the Visualfabric, Trade Promotion Management platform. The role ensures data integrity, system compliance, accurate claims processing, timely sales uploads, and effective user support while partnering closely with Finance, Sales, and other teams to maintain a robust trade spend management process. This position is part of the Commercial Excellence function in Saudi Arabia, reports to the Commercial Excellence Lead, and is based in Jeddah.
Key Responsibilities
System Administration & Governance
- Manage the day-to-day operation and maintenance of the Visualfabric platform.
- Administer user access, including onboarding, role changes, periodic reviews, and access removals.
- Ensure data integrity and compliance with internal policies and controls.
- Support system enhancements, testing activities, and troubleshooting of platform-related issues.
Trade Spend Operations
- Upload and validate sales data within agreed timelines.
- Monitor and clear system backlogs while maintaining data accuracy.
- Allocate claims to the appropriate promotions, contracts, and commercial agreements.
- Support end-to-end claims management processes and ensure completeness of supporting documentation.
Controls & Compliance
- Execute and support key internal controls related to sales uploads, access management, and claims verification.
- Perform periodic reviews to ensure evidence accuracy, policy compliance, and audit readiness.
- Support internal and external audits through proper documentation and control execution.
User Support & Training
- Act as the first point of contact for Visualfab users across functions.
- Deliver training sessions and onboarding support to new users.
- Resolve user queries and system issues in a timely manner.
- Develop and maintain user guides and process documentation.
Stakeholder Coordination
- Follow up with stakeholders to ensure timely approval of promotions, contracts, and claims.
- Work closely with Commercial Excellence, Finance, Customer Teams, and Shared Services to improve process efficiency.
- Support continuous improvement initiatives to strengthen trade spend management capabilities.
Qualifications & Experience
- Bachelor's degree in Business Administration, Finance, Accounting, Information Systems, or a related field.
- 2-5 years of experience in Trade Spend Management, Commercial Operations, Sales Operations, Finance Operations, or TPM system administration.
- Experience working with the Visualfabric platform.
- Strong analytical, reconciliation, and problem-solving skills.
- High attention to detail with strong compliance and control mindset.
- Proficiency in Microsoft Excel and ERP/reporting systems.
Key Competencies
- Data Accuracy & Attention to Detail
- Trade Spend Process Knowledge
- Stakeholder Management
- Problem Solving & Troubleshooting
- Compliance & Controls
- Planning & Organization
- Communication & Training Skills
- Continuous Improvement Mindset
Job Posting End Date
2026-10-01
Equal Opportunities
We are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. We create an inclusive culture, where different backgrounds and views are valued and respected. Our aim is that all employees feel they truly belong.
Adjustment or Accommodations Request
If you require reasonable adjustments or accommodations to apply for a job at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We'll provide all reasonable adjustments to support you throughout the recruitment process while keeping all information provided in confidence.
