About the Role:
The KYC Operation is an AML/KYC support and control function responsible for the due diligence, approval of the KYC Record and associated documentation in partnership with relationship management and compliance. The candidate will directly conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations. There are differing requirements based on where the account is being opened and a constant need for KYC Record review due to periodic renewals of required due diligence based on the client's risk. The BSU owns the end-to-end KYC process from creation/renewal to approval of the KYC Record and supporting local country appendices.
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Key Responsibilities:
- Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
- Proactively interact with relationship management teams and compliance to update the system with information until final approval of KYC Record
- Review information from internal and external sources for company news (e.g., firm website, regulatory websites, company website, Dun & Bradstreet, Google)
- Validate the information within the KYC Record and CIP document to ensure completeness and accuracy (e.g., company/entity formation documents, ownership, management)
- Complete KYC Record incorporating local regulatory requirements and global BSU standards and policies
- Take responsibility for KYC Record and associated documentation completion from initiation to approval
- Maintain BSU tool current and be able to demonstrate work carried out
- Report workflow progress to supervisor
- Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status, and commentary reflect an accurate representation of the status at all times
- Meet agreed daily targets for KYC Record review and completion within agreed service level agreement timeframes
- Update workflow database regularly throughout the day
- Highlight any discrepancies to Senior Case Managers, Control Team, and Section Managers
- Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
- Assist in departmental projects as required
- Lead the remediation activity if needed
- Act as a subject matter expert within the team and support new joiners
- Manage makers team in absence of Team Leader
Additional Job Description:
- Manage upward communication – Huddle updates, escalations, issues/concerns
- Track and report time log (CMs and Case Researcher) on a daily basis
- Monitor operational metrics required for management level reporting
- Accurate time tracking in the PTS system
Knowledge/Experience:
- 1 – 2 years’ experience in banking, finance, or law
- Experience in control/risk or compliance (AML/KYC) functions (an advantage)
- Knowledge and experience of the technologies and processes used (an advantage)
- Knowledge of European Union regulatory KYC/AML requirements
- Flexibility to work as per business timings
- ACAMS certification (an advantage)
Qualifications:
- University degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
Skills:
- Strong negotiation skills
- Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
- Excellent written and verbal communication skills
- Additional languages (e.g., French, German, Arabic) are an advantage
- Proficient use of KYC applications (an advantage)
- Customer service oriented
- Ability to develop strong professional relationships
- Strong research skills with accuracy and attention to detail
- Ability to multitask and prioritize
- Ability to work well under pressure and tight time frames
- Skills in MIS and metrics and efficiency analysis
- Proactive, flexible, possess good organizational skills and must be a team player
- Ability to work in a dynamic environment.
Job Family Group:
Operations - Services
Job Family:
Business KYC
Time Type:
Full Time
Most Relevant Skills:
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
