KYC Remediation Coordinator - BB KYC Outbound Team

About
Responsible for providing MIS and analytical support to the KYC remediation team. Maintain, analyze, and publish various detailed MIS related to KYC remediation at portfolio level, MicroStrategy, Power BI, BPM tools, and other software applications for data extraction. Ensure 100% adherence to Audit recommendations with zero repeats.

Responsibilities

• Generate, manage and publish Daily, Weekly, Yearly reports and MIS of BB service team.
• Develop dashboard and track the performance of KYC remediation team, to monitor completion of Service request and KYCs.
• Work closely with Service managers to identify areas of service improvement.
• Ensure timely coordination and follow up with in team and relevant stakeholders for seamless processing of KYC remediation cases.
• Handle all allocated functions with strict adherence to set processes.

Requirements

• Minimum 2 years’ experience in a relevant field.
• Thorough Knowledge on Excel / Power BI based activities.
• Good communication and interpersonal relationships.
• Strong work ethics and a good team player.