L2 Application Support

We are looking for an experienced L2 Application Support professional to join our team in Riyadh. The ideal candidate will have strong expertise in supporting B2B applications, API banking services, CBS (Finacle), and payment gateway systems. This role requires strong problem-solving skills and the ability to ensure smooth application performance while collaborating with cross-functional teams.

Location: Riyadh, Saudi Arabia (On-site)
Job Type: Full-time

Requirements:

• Bachelor’s Degree in Information Technology, Computer Engineering, or a related field
• 5 to 8 years of experience in application support
• Strong knowledge of B2B applications and common technical issues
• Excellent problem-solving skills
• Familiarity with API banking services, corporate banking functionalities, CBS (Finacle), payment gateways, and B2B interface services.
• Strong verbal and written communication skills to articulate technical issues to both technical and non-technical stakeholders.
• Ability to collaborate effectively with team members and provide timely updates on incident resolution.
• Valid transferable Iqama.
• Currently residing in KSA, preferably in Riyadh.