The L2 Network Security Engineer is responsible for the day-to-day operational support, monitoring, and maintenance of various network security technologies, including:
- SSL Inspection (Gigamon)
- Virtual Private Network (Palo Alto, F5)
- Web Proxy (ForcePoint)
- Firewalls (Palo Alto, Cisco, Fortinet)
- DDoS Protection (Arbor)
- Advanced Threat Protection (FireEye NX)
- Intrusion Prevention Systems (Cisco, Trilex)
- Email Security (Cisco Iron Port, FireEye EX, ForcePoint ESG, Trend Micro Scan-Mail)
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities include:
- Operational Support & Monitoring: Monitor and maintain the health and performance of all network security technologies. Respond promptly to alerts and incidents across various systems.
- Issue Diagnosis & Escalation: Diagnose and resolve routine technical issues. Escalate complex issues to the L3 Network Security Engineer with thorough documentation.
- Routine Configuration & Maintenance: Assist with configuration changes, firmware updates, and scheduled maintenance tasks, while maintaining accurate documentation.
- Incident Management & Reporting: Provide initial incident analysis during security events and assist in generating reports for root cause analysis.
- Collaboration & Communication: Work closely with IT, network, and security teams for operational stability and rapid issue resolution. Communicate status updates for escalated incidents.
Work Conditions: Full-time role with standard operational hours and potential on-call responsibilities during critical incidents. Collaborative team environment, working closely with L3 engineers and cross-functional IT/security teams. There are opportunities for career growth and professional development in advanced network security technologies.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
- 3–5 years of experience in network security operations with hands-on experience in managing and troubleshooting multiple security technologies.
- Familiarity with key technologies as listed above.
- Strong troubleshooting and analytical skills, excellent verbal and written communication skills.
Desired Skills & Certifications:
- Industry certifications such as CompTIA Security+, CCNA Security, or vendor-specific credentials.
- Experience with ITIL processes and incident management practices.
- Proficiency in documentation and reporting best practices.
Language Requirements: Not specified.
