L2 Support Engineer

As an L2 Support Engineer at the company, you will collaborate with the software development team to design, code, and test software solutions, focusing on the development and maintenance of critical components. Your responsibilities will include:

• Collaborating with senior team members to meet project requirements and deadlines, while participating actively in design and code reviews.
• Contributing to troubleshooting and problem-solving efforts in software development, diagnosing and resolving complex technical issues.
• Assisting in the development and documentation of software requirements and specifications.
• Debugging and resolving complex production issues in close collaboration with senior engineers and support teams.
• Staying updated on emerging technologies and best practices, researching and proposing innovative solutions.
• Mentoring and guiding junior team members by sharing knowledge and expertise.
• Taking ownership of challenging technical tasks and collaborating on architectural decisions.

Basic Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science) or equivalent combination of education and experience.
• Typically, 4+ years of relevant work experience in the industry, with a minimum of 1+ years in a similar role.
• Proficiency in one or more software languages and development methodologies.
• Experience in coding and debugging complex software components.
• Familiarity with software development practices and methodologies.
• Strong problem-solving and analytical skills.
• Effective communication and teamwork abilities.
• Eagerness to learn and adapt to challenging technical tasks.

Other Qualifications:

• An advanced degree in a related field is a plus.
• Relevant certifications or training are a plus.

Location: Riyadh, Riyadh, Saudi Arabia
Work Conditions: On-site, Full-time

At the company, we believe that strong connections and community are vital to our success. We prioritize in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We are committed to fostering an inclusive environment where everyone can thrive.