Lab Manager – Gemology

About the Role
We are seeking an experienced professional to lead our gemological laboratory operations within the IT Services sector. In this pivotal role, the successful candidate will oversee daily laboratory functions, ensuring the highest standards of quality control and operational efficiency. This position is critical for maintaining the integrity of gemological assessments and fostering a collaborative environment across diverse teams. The ideal applicant will bring a strong background in laboratory management, coupled with the ability to drive strategic improvements in workflow and team performance.

Responsibilities

• Direct and coordinate all laboratory activities to ensure adherence to established quality standards and protocols.
• Lead, mentor, and manage a cross-cultural team, promoting effective communication and professional development.
• Implement and monitor operational efficiency initiatives to streamline processes and enhance productivity.
• Oversee quality control measures, ensuring all gemological evaluations meet rigorous industry benchmarks.
• Facilitate cross-cultural coordination to support a diverse workforce and global operational needs.
• Maintain strict compliance with internal and external standards regarding laboratory safety and procedures.

Requirements

• Possess 6 to 10 years of relevant work experience in laboratory management or a related field.
• Demonstrate proven expertise in team management and the ability to lead diverse, cross-cultural groups.
• Exhibit strong English communication skills suitable for professional and technical environments.
• Have hands-on experience with Quality Control and Standards implementation in a laboratory setting.
• Hold specific experience with GIA (Gemological Institute of America) protocols and standards.
• Show a track record of improving operational efficiency within technical or scientific operations.
• Possess a competitive salary expectation aligned with the market rate of ₹28 LPA.