About the Role
The Landscape Associate is responsible for driving sales, developing new business, and managing existing accounts. Key responsibilities include prospecting clients, building strong relationships, delivering proposals, and ensuring customer retention. The Landscape Associate collaborates with operations to support service delivery, new site installations, and complaint resolution while also monitoring account profitability, managing renewals, supporting collections, and maintaining accurate client records.
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Responsibilities
Sales
- Implement the sales strategy set by the Sales Manager to achieve monthly sales targets, renewals, and profitability goals.
- Deliver professional sales presentations explaining sustainable landscaping solutions and their benefits.
- Survey client premises to assess technical requirements and prepare accurate pricing proposals.
- Develop tailored offers and detailed quotations using appropriate marketing tools.
- Follow up on submitted offers until contract closure and conduct after-sales follow-up.
- Handle contract renewals and ensure smooth communication of new sales and renewals to the Operations Department.
- Prepare and submit weekly and monthly sales reports.
- Participate in events and exhibitions to promote company services.
New Business Development
- Identify potential clients and business opportunities through active market prospecting.
- Develop a comprehensive understanding of the landscaping sector and categorize major business opportunities.
- Build long-term relationships with prospects and convert them into new customers in line with agreed targets.
- Coordinate with Regional Business Development teams to expand market reach.
- Increase visibility within the sector through engagement with trade associations and industry bodies.
- Maintain strong awareness of competitor activities, offerings, and pricing strategies.
Account Management
- Manage and regularly review the assigned customer portfolio to identify new sales opportunities and retention risks.
- Conduct pre-planned courtesy visits and follow-up meetings to strengthen client relationships.
- Develop and implement retention plans to maintain high customer satisfaction and loyalty.
- Sell additional services such as upgrades, multi-site expansions, and problem-solving solutions based on client needs or technician leads.
- Work closely with operations teams to ensure service delivery aligns with customer expectations.
- Support operations during new site installations and complaint management.
- Maintain and increase profitability of accounts and job work.
Other Responsibilities
- Maintain strong knowledge of landscaping operational best practices and advise clients across the full service spectrum.
- Actively manage customer debt and ensure aged debt targets are not exceeded.
- Coordinate invoice processing and follow up on collections in collaboration with the collections manager.
- Ensure quotations comply with company pricing policies and cost guidelines.
- Maintain accurate and timely client data within company systems.
- Undertake additional tasks as reasonably requested by management.
Requirements
- Bachelor’s Degree in Business Administration, Marketing, Agriculture, Food Science or equivalent.
- Minimum of up to 2 years of experience in Sales and Marketing/B2B selling in relevant markets.
Benefits
- 22 vacation days per year.
- 1 ticket to visit your home country.
- Medical insurance class A.
