About the Job:
The company is a market leader in the financial services sector across the MENAT region, with a significant presence in 13 countries and over 20 million customers. The bank is committed to providing innovative banking products and services, including retail banking, corporate and institutional banking, Islamic banking, and more. The company is also a key player in the digital banking industry, with an emphasis on enhancing the customer experience through digital platforms.
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As a Lead Agile Coach, you will play a critical role in the organization’s transformation journey, focusing on establishing cross-functional Tribes/Platforms that promote self-sufficiency and exceptional customer experiences. Your leadership will help cultivate a collaborative and Agile culture, enabling Agile Coaches to thrive and driving the organization towards greater customer centricity.
Roles & Responsibilities:
- Define and track key agile OKRs and metrics to assess the effectiveness of agile practices.
- Provide reports and insights to leadership on the progress of agile transformation initiatives.
- Implement agile frameworks and methodologies across the organization.
- Manage resistance to change and promote a culture of agility.
- Develop change management strategies to address challenges.
- Foster continuous improvement and encourage feedback loops.
- Lead strategic retrospectives and improvement initiatives for organizational performance.
- Facilitate agile communities of practice for knowledge sharing and collaboration.
- Organize events promoting agile best practices.
- Ensure compliance with regulatory requirements related to agile practices in banking.
- Mitigate risks associated with agile implementation.
Required Qualifications:
- Overall Experience: 12+ years
- Function Experience (Agile): 10+ years
- Domain Experience (Banking/Financial): 3+ years
- Skills in coaching, mentoring, agile methodology, leadership, training, change management, stakeholder collaboration, scaling agile, communication, and problem-solving.
- Graduate degree in Engineering or Computer Science; Postgraduate degree in Management is preferred.
Location: Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Note: UAE Nationals Only.
