We are seeking a Lead AI Engineer who shares our passion for innovation and transformation. This role is critical in building advanced AI-driven solutions that enable our business partners to evolve and meet the growing demand for personalized, intelligent digital experiences.
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Key Responsibilities
- Multi-Agent Orchestration: Build and refine the AI CFO super-agent, specialist sub-agents, intent classification pipelines, tool routing logic, and session memory.
- Deterministic Policy Enforcement: Build and maintain the Tool Gateway layer to validate all LLM-generated actions against strict banking policies, ensuring zero hallucinated transactions.
- RAG & Guardrails: Engineer end-to-end RAG pipelines (ingestion, vector indexing, retrieval optimization). Implement programmatic guardrails ("Trust Dial" logic for autonomous vs. approval modes).
- AI Evaluation Frameworks: Design automated continuous evaluation pipelines to detect behavioral regressions and hallucination risks before releases reach staging or production.
- Build resilient, containerized, stateless microservices on Kubernetes designed for high concurrency and horizontal scaling.
- Optimize LLM inference layers (token budget management, streaming responses, prompt caching, model fallbacks).
- Engineer real-time event streaming pipelines (via Kafka/AWS MSK) for proactive banking triggers.
- Implement deep observability using OpenTelemetry, Prometheus, and Grafana for full auditability of agent reasoning chains.
Requirements & Qualifications
Must-Haves:
- 7+ years of overall software engineering experience with a strong track record of shipping complex, high-traffic production systems.
- 3+ years of hands-on experience building and deploying production-grade LLM/Agentic AI systems at scale (orchestrator/worker patterns, tool calling, RAG pipelines, prompt safety).
- Deep expertise in Python and/or TypeScript with solid software design principles (distributed systems, concurrency, fault tolerance).
- Proven track record deploying containerized workloads using Kubernetes on major cloud providers (AWS/Azure/GCP) using IaC tools like Terraform or CDK.
- Direct experience with system performance tuning, latency budgets, caching strategies, and event-driven architectures (Kafka).
- Demonstrated technical leadership experience as a Lead/Staff Engineer conducting rigorous code reviews and setting quality standards.
Nice-to-Haves:
- Direct experience within Banking, Fintech, or Financial Services, especially integrating with core banking APIs, payment rails, or card platforms.
- Familiarity with financial compliance and security standards (PCI-DSS, SOC 2, zero-tolerance data correctness).
Work Conditions
We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package.
