About the Job:
Meet the Team
The company Devices Product Design team is a forward-thinking group dedicated to defining the next generation of human-computer interaction. We sit at the core of the company’s hardware and software ecosystem, ensuring that our intelligent devices are not just functional but purposeful and trustworthy. Our team is a diverse, collaborative collective of designers, researchers, and strategists who thrive in ambiguous, high-impact environments. It is incredibly exciting to be at the forefront of the AI-native shift, where we have the agency to set the design standards for how AI thinks, behaves, and communicates within the enterprise.
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Your Impact
- Lead the design of AI-native experiences across the company’s Devices portfolio to ensure every interaction is purposeful, trustworthy, and useful.
- Define behavioral guardrails and interaction models to transform sophisticated AI capabilities—such as LLMs and agentic workflows—into seamless, shippable user experiences.
- Prototype future-state visions to translate abstract AI strategy into measurable, high-impact product roadmaps.
- Build a robust AX practice by creating shared frameworks and toolkits that enable consistent design decisions across the organization.
- Empower internal teams by designing AI-powered tools that reduce friction and improve efficiency across design, engineering, and product workflows.
Minimum Qualifications
- Bachelor’s or Master’s degree in UX, HCI, Interaction Design, Cognitive Science, or equivalent practical experience.
- Minimum of 6 years of professional experience in design across complex product domains.
- Consistent track record of designing and shipping intelligent experiences and AI-powered systems.
- Strong proficiency in Figma and industry-standard prototyping tools.
- Deep knowledge of LLMs, multimodal systems, and agentic frameworks.
Preferred Qualifications
- Background in human-technology-interaction design, conversational design, voice UX, or non-screen interaction design.
- Experience working within enterprise or B2B environments where trust, reliability, and compliance are critical.
- Proven ability to drive alignment across engineering, product, and business collaborators in ambiguous, fast-moving contexts and new AI opportunities.
- Experience establishing new design and AI practices, tools, and influence subject areas within a large organization.
- Familiarity with hardware/device ecosystems and their related AI interaction constraints.
Why the company?
At the company, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. Our solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make significant achievements on a global scale.
This role is essential to our mission at the company, and we believe it starts with you.
