About the Role
The company is hiring Senior Forward Deployed Engineers, who are responsible for designing, building, and deploying complex agentic AI solutions directly within enterprise customer environments. In this role, you’ll lead technical delivery on your team, mentor emerging engineers, and set the engineering standards for deploying agentic AI at scale. You will partner closely with a Deployment Strategist to manage outcomes from architecture decisions to production, utilizing cutting-edge AI tools to craft software that addresses real-world problems.
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The Senior Builder Experience
- Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. Ensure deliverables meet the highest engineering standards, whether generated by AI tools or crafted by colleagues.
- AI-Supported Engineering: Use AI coding products like Cursor, Claude, and Vibes daily. Develop conventions and patterns that will serve as a reference for team members.
- Roadmap Influence: Provide feedback from field experience directly to Product and Engineering teams. Your insights on real-life customer environments will shape feature development.
- Continuous Innovation: Stay ahead of the curve by piloting emerging AI tools and sharing findings with your team and customers.
What You'll Actually Be Building
- Own the complete build and deployment of agentic AI solutions for strategic customers, from architecture decisions through to production handoff.
- Design and implement agentic systems on the Agentforce platform, including agent logic, tool calls, and multi-agent orchestration.
- Manage the data lifecycle involving model design and processing pipelines for AI applications across various platforms, including Data 360, Snowflake, and Databricks.
- Resolve technical blockers that might hinder other engineers, such as data integration failures or deployment issues, leveraging your proven problem-solving skills.
- Build and maintain dashboards and reporting mechanisms to track deployment health and business outcomes.
- Create proofs-of-concept and minimum viable products (MVPs) rapidly while discerning which decisions need to be made accurately and which can be deferred.
- Document insights and build reusable patterns and frameworks that inform the work of other engineers.
- Mentor junior engineers through code reviews and collaborative work sessions.
- Provide technical oversight on critical deployments when senior judgment is required.
- Communicate field insights directly to Product and Engineering teams, highlighting gaps encountered in customer environments.
- Collaborate closely with your Deployment Strategist to devise agentic solutions that address complex business challenges.
You're Our Senior Forward Deployed Engineer If…
- You have 6+ years of software engineering or technical delivery experience, with proven ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
- You hold a degree in Computer Science or a related field.
- You are proficient in at least one of the following: Python, JavaScript/TypeScript, Java, or Apex, and familiar with the others.
- You have integrated large language models into production environments and are knowledgeable about frameworks like LangChain or LlamaIndex.
- Your experience in data modeling and analytics is strong, with proficiency across platforms such as Data 360, Snowflake, or Databricks.
- You bring deep expertise in platform functionalities such as Agentforce, Apex, LWC, Flows, and APIs.
- You possess a proactive mindset that focuses on impactful delivery while knowing when speed is counterproductive.
- You have mentored technical talent and created reusable resources.
- You communicate effectively with engineering peers, customer architects, and stakeholders at all levels.
- You actively explore advancements in the AI/data landscape, continuously experimenting with new tools and models.
- You are willing to travel approximately 25% of the time, working alongside customer engineers.
- You have business-level proficiency in both Arabic and English.
Nice-to-Haves
- Company certifications such as Administrator, Platform Developer I/II, Agentforce Specialist, or System Architect.
- Familiarity with DevOps/CI-CD practices and observability tools or data governance frameworks.
- Experience in architecting multi-cloud, multi-system enterprise AI solutions for Global 500 clients.
- A history of influencing software product roadmaps through engineering insights.
- Contributions to open-source projects, technical writing, or presentations at conferences.
Unleash Your Potential
When you join the company, you will gain the resources and support to find balance and perform at your best, enhanced by AI tools that increase your impact. Together, you will harness the capabilities of Agentforce to revolutionize customer experiences across industries.
