Lead CJA/AEP Platform Architect

About the Role / About the Job
This remote leadership role focuses on designing and delivering scalable Adobe Experience Platform solutions for enterprise clients. You will guide customers through platform architecture, requirements gathering, data strategy, and use-case activation. The role combines deep technical expertise with client-facing consulting, helping organizations maximize the value of their digital transformation investments. You will shape data structures across ingestion, storage, and customer journey analytics while establishing scalable configuration standards. Working closely with project managers, developers, and distributed delivery teams, you will translate business needs into actionable technical solutions. You will also contribute to technical excellence by mentoring colleagues and sharing proven architecture practices across the organization. This is an opportunity to take ownership of complex digital initiatives while creating measurable value for both clients and internal teams.

Accountabilities:
As a Lead CJA/AEP Platform Architect, you will provide technical leadership throughout the design and implementation of Adobe Experience Platform solutions, acting as a trusted advisor to clients and a technical mentor to delivery teams.

• Advise clients on Adobe Experience Platform architecture, capabilities, limitations, and implementation best practices.
• Lead client discussions to understand business objectives, technical requirements, data needs, and platform use cases.
• Define platform architecture for client applications and customer journey activation initiatives.
• Own data structures and architecture across the data layer, ingestion processes, and platform storage.
• Design solutions that support customer journey data stitching, analytics, reporting, and activation.
• Translate client user stories and business requirements into clear, developer-ready technical tasks.
• Establish standards, patterns, and best practices for platform configuration and implementation.
• Partner with project managers to ensure technical teams meet client expectations, project milestones, and delivery commitments.
• Collaborate effectively with both domestic and offshore team members across project and organizational initiatives.
• Support third-party data integrations while ensuring solutions align with applicable data privacy requirements.
• Serve as a technical advisor throughout implementation and help resolve complex platform and architecture challenges.
• Mentor other team members and contribute to the continuous development of technical capabilities and delivery practices.

Requirements:
The ideal candidate combines strong Adobe Experience Platform architecture expertise with consulting skills, a client-focused mindset, and the ability to lead technical discussions in complex enterprise environments.

• 5+ years of relevant professional experience.
• Strong experience with Adobe Experience Platform enterprise architecture and implementation.
• Demonstrated ability to design and implement scalable AEP platform solutions.
• Experience with Customer Journey Analytics and customer journey-level data stitching and reporting.
• Strong understanding of data architecture, ingestion, storage, and activation.
• Experience integrating third-party data sources and platforms.
• Knowledge of data privacy and compliance considerations related to customer data and integrations.
• Strong client-facing consulting and requirements-gathering capabilities.
• Ability to translate business requirements and user stories into practical technical architectures and development tasks.
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Comfortable collaborating with distributed domestic and international teams.
• Demonstrated leadership and mentoring abilities.
• Strong problem-solving skills, initiative, and enthusiasm for creating measurable value for clients and internal teams.
• Must be located in the United States and eligible for employment in the United States.

Benefits:

• Full-time remote position.
• Opportunity to work on enterprise-scale digital transformation initiatives.
• High level of ownership over Adobe Experience Platform architecture and implementation.
• Client-facing role with significant influence over technical strategy and solution design.
• Collaboration with experienced domestic and international technology professionals.
• Opportunities to mentor colleagues and contribute to technical best practices.
• Opportunity to work across strategy, architecture, implementation, and digital experience initiatives.
• Employee benefits are available as part of the standard U.S. benefits program.