Lead – Digital Portfolio - NEOBiz.RBG

Unlock employer Dubai, United Arab Emirates 07 Nov 2025

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Financial

Estimate: $90k - $120k/yr*
Zero income tax location

Accessibility

Office Only
Visa Provided

Requirements

Experience: Senior
English: Professional

Customer Success & Account Management

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Position

The company is seeking a Lead for the Digital Portfolio within the NEOBiz (Business Banking) department. The role involves managing a set of existing NEOBiz relationships acquired digitally, with a focus on achieving assigned financial and non-financial objectives. Responsibilities include:

Managing high-value NEOBiz customers and enhancing relationships through up-selling, deep-selling, and cross-selling other bank products.
Seamlessly transitioning new relationships acquired digitally and ensuring high balance/high revenue potential clients are enrolled using the defined customer onboarding procedure.
Identifying opportunities based on customer profiling and needs assessment.
Ensuring the quality and compliance of the assigned NEOBiz High Value portfolio, including KYC reviews and adherence to anti-money laundering procedures.

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Key Responsibilities:

Direct supervision under the Senior Manager, Digital Portfolio - NEOBiz.
Responsible for an operating budget of AED 5M in liability growth and generating AED 1M in FER revenue per month.
Management of a staff team of 9 members.

Location: Rolex Tower, United Arab Emirates
Work Conditions: On-site, Full-time
Language Requirements: [Not specified in the extracted text]

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