About the Role
At the company, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for, and family dinners unforgettable. Puck®, Dano®, Lurpak®, and Castello® – names like these make us a vital, natural part of modern life in over 100 countries around the world. With 1,200 employees in the Middle East and Africa and 19,000 globally, every single one of us plays an important role in building on our 15bn Euros turnover and establishing our position as one of the world’s largest dairy companies.
The company MENA is the largest and most profitable Region within the company’s International Zone and plans are in place to continue the strong growth in the Region in the coming years. This is your chance to join the team and be part of this exciting journey!
Join our enthusiastic sales team in the UAE, focusing on our top customer in the country and operating in the Modern Trade Channel. As the Lead Key Account Manager, you will play a pivotal role in driving the success of our business. Reporting to the Head of Modern Trade - UAE and based at our Dubai offices, you will have an opportunity to make a significant impact.
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How You Will Make an Impact
- Taking full P&L responsibility for the company UAE's leading account
- Leading the direct sales process to achieve or surpass volume, revenue, and profitability targets
- Spearheading sales expansion efforts by introducing new products, growth strategies, and services to our current and prospective clients
- Being an Omni-Channel operator, customizing approaches for various channels such as Hypermarkets, Supermarkets, E-commerce, and more
- Collaborating closely with key functions including Marketing, Finance, Logistics, and Operations to co-develop effective strategies and plans
- Developing comprehensive short and long-term sales plans and formulating sales strategies using available marketing and customer marketing programs
- Demonstrating the ability to analyze raw data and derive meaningful insights, utilizing tools such as Nielsen/Dunhumby with support of a Customer Growth Manager
- Responsible for executing Net Revenue Management initiatives within the customer
- Strengthening customer relationships through joint business planning initiatives
- Ensuring the delivery of high-quality customer service to our clients
- Working closely with the Field Sales team to ensure exceptional execution
What Will Make You Successful in This Role
- A minimum of 5-7 years of experience with a globally recognized FMCG organization
- Proven experience in P&L management of a key account
- A passion for elevating customer relationships through joint business planning resulting in joint growth
- Acts as a driving force within the Modern Trade team to support the Head of Modern Trade to elevate the team
- Expertise in driving the direct sales process and consistently achieving or exceeding volume, revenue, and profitability targets
- Strong analytical skills, capable of converting data into meaningful insights using tools like Nielsen/Dunhumby
- Fluency in English is a must; French and Arabic speaking is an advantage
- The ability to work closely with internal stakeholders like Marketing, Supply Chain, and the Field Sales team to ensure exceptional execution
What We Offer
At the company, we are committed to professional development and promoting from within. You will join a positive, collaborative culture and a market leader with household-favourite brands, contributing to sustainable practices that benefit our customers, farmers, and the planet.
Would You Like to Join Us?
If you want to be part of a dynamic team and help shape the future of dairy, seize this exciting opportunity! This opportunity will be advertised until 16th October 2026.
Shape the Future of Dairy
The company is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with nourishment, while taking care at every step to ensure the company is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is at the core of the culture, the company is a choice you can feel good about.
