Lead Operational Engineer

About
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry.

Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Principal Solutions Architect. Join our CyberSecurity team where we ensure a world-class CyberSecurity organization based on the key principles of People, Process, and Technology underpinned by executive endorsement of a multi-year strategy to continuously improve and develop.

The team protects our digital assets by monitoring for threats, responding to incidents, managing vulnerabilities, and ensuring compliance with security policies and regulations. If you are passionate about CyberSecurity, we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.

As a Lead Operational Engineer in the Cyber Defence Operations team, you will lead, investigate, and manage complex cybersecurity incidents. You will manage escalations from security operations and investigate intrusions of all anomalous and misuse activities on hosts and networks. This role is also responsible for managing critical incidents and providing deep expertise to guide engineers and ensure a robust security posture.

Key Responsibilities

• Manage critical incidents and challenges and be the focal point of contact for major incidents.
• Coordinate with other departments during critical incidents and drive post-incident reviews and formulate preventive strategies.
• Detect, identify, and report possible cyber-attacks, intrusions, anomalous and misuse activities.
• Evaluate incident triage activities to ensure optimum incident resolution including the ownership of escalated incidents.
• Analyse network traffic and system data to detect potential threats and provide recommendations for remediation.
• Conduct analysis that encompasses defining the scope, urgency, and potential impact.
• Manage and document incidents throughout their cycle, including tracking and documenting from initial detection through final resolution.
• Execute incident trend analysis, report and assess the impact on data and infrastructure as a result of cyber incidents.
• Collaborate with intelligence analysts to correlate threat assessment data and recommend methods to enhance defence capabilities.

Qualifications & Experience
To be considered for the role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent)
• Minimum 5+ years in IT, Computer Science, Information Systems, Engineering, Telecommunications, or related disciplines.
• Experience in Information Technology and CyberSecurity and working in cross-functional teams to solve complex problems.
• Hands-on experience in operating systems, networks, databases, and web application security with a focus on advanced preventative capabilities.
• Experience in technical analysis with a focus on cyber threats and developing mitigation strategies.
• Comprehensive understanding of threat actors based on motivation and common techniques, tactics, and procedures (TTPs).

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what it’s like to live and work in our cosmopolitan home city can be found in the Dubai Lifestyle section.