We are seeking a Lead - Siebel UCM EIM Developer with a strong understanding of the Siebel UCM/CRM data model. The role involves providing technical solutions for business requirements related to data migration and data loading, as well as day-to-day operational and maintenance support functions within the Siebel application. Key responsibilities include troubleshooting issues, managing ticket resolutions, and collaborating with stakeholders to resolve incidents based on severity.
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Generic Accountability:
- Understand and provide solutions for business requirements related to Siebel UCM/CRM data migration.
- Perform operational support functions including troubleshooting and monitoring batch data loads.
- Align with ITIL processes (Incident management, Change management, and problem management).
Specific Accountability:
- Hands-on development experience with Siebel EIM, PL/SQL, Unix shell scripting, and Siebel Configuration & ETL tools.
- Strong understanding of the Siebel Application data model and architecture.
- Ability to convert functional requirements into Siebel designs and implement with related technologies.
- Experience in building/modifying batch interfaces and troubleshooting data integration issues.
- Create integration mapping documents in collaboration with stakeholders.
- Proficient in writing complex PL/SQL queries and creating batch shell scripts.
- Performance tuning of long-running SQL queries or EIM jobs.
- Basic knowledge in Siebel configuration.
Minimum Qualification:
- 9+ years of experience as a Siebel EIM Developer with UCM knowledge.
- Expertise in creating new batch interfaces using ETL Tools and troubleshooting production issues.
- Bachelor’s degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), or equivalent.
Language Requirements: (Not specified)
If you meet the above qualifications and are interested in this opportunity, please apply.
